SHIPPING & DELIVERY

At FLOONA, we believe your order should arrive safely, securely, and with the same attention to detail that goes into every product we offer.

We currently deliver orders across Pakistan through trusted courier and delivery partners.

ORDER PROCESSING

Orders are processed after successful order confirmation.

Most orders are prepared for dispatch within 1–3 business days. During sales, launches, public holidays, or periods of unusually high order volume, processing may take slightly longer.

Once your order has been dispatched, you may receive an order or shipping update through the contact information provided at checkout.

DELIVERY TIME

Estimated delivery time is generally:

Major Cities: 2–5 business days
Other Areas: 3–7 business days

Delivery times are estimates and may vary depending on your location, courier operations, weather conditions, public holidays, or other circumstances beyond our control.

DELIVERY AREAS

FLOONA delivers across Pakistan, subject to courier service availability.

Some remote areas may require additional delivery time.

DELIVERY CHARGES

Applicable delivery charges, if any, will be displayed during checkout before you complete your purchase.

Any free-delivery offer will be subject to the terms stated on the relevant promotion.

ORDER INFORMATION

Please ensure that your:

• Full name
• Complete delivery address
• City
• Active phone number
• Email address

are entered correctly when placing your order.

FLOONA cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete customer information.

DELAYED ORDERS

If your order takes longer than the estimated delivery period, please contact us at:

Email: infofloona.pk@gmail.com

Our team will assist you in checking the status of your order.

IMPORTANT

Delivery timelines are estimates and are not guaranteed. Once an order has been handed over to the courier, delivery timing may depend on the courier's operational schedule.