FLOONA WARRANTY POLICY
At FLOONA, we aim to provide products that meet our expected standards of quality and presentation.
Where a product includes warranty coverage, the applicable warranty period and conditions will be stated on the relevant product page, product packaging, or accompanying documentation.
WHAT THE WARRANTY MAY COVER
Depending on the specific product, warranty coverage may apply to manufacturing-related issues that occur during the applicable warranty period.
Coverage can vary between products.
WHAT IS GENERALLY NOT COVERED
Warranty coverage may not apply to:
- Accidental damage
- Scratches
- Broken glass or lenses
- Damage caused by impacts
- Water or moisture damage unless specifically covered
- Damage caused by improper use
- Normal wear and tear
- Cosmetic deterioration
- Unauthorized repairs or modifications
- Damage caused by misuse or neglect
WATCH CARE
To maintain your watch properly:
- Avoid unnecessary impacts
- Keep it away from chemicals
- Follow the product's water-resistance instructions
- Avoid exposing the watch to conditions outside its specifications
- Store it safely when not in use
WARRANTY CLAIM
If you believe your product has developed a manufacturing-related issue covered by warranty, contact:
Please provide:
Order Number
Customer Name
Product Name
Description of the Issue
Clear Photos/Videos where relevant
Our team will review the request and provide further instructions.
IMPORTANT
Warranty coverage is product-specific. Always refer to the warranty information provided with your particular FLOONA product.